Got the sweet message..wanted to start my own website or blog, but I see someone actively doing that. After 13 years of being loyalty it is absolutely disgrace on the Amex to treat. I am closing all the accounts and determined to start short their stocks. I will send e-mails to other fund managers to do the same...this firm is going to be wiped out. How many have we not seen that once thought mighty bite the dust..

Let me know other sites where I can vent. Down with AMEX.

Why does everyone on this site use the term "crappity smack" when they are mad about something?  I've never once heard anyone use that or consider using that term in the real world, but there's been a dozen users who have used that term here over the years.

Question to someone I just called AMEX to get a copy of my notes on my file and they would not give it too me (I expected this).  Also, I had about 40,000 reward points and I was told it was not redeemable because they sent it too collections. Because they closed my account.  Okay any advise?  Thank you

We need your help exposing AMEX for their terrible customer service and
lack of loyalty to their customers. Thank you in advance for reading this
email.

We have been a member of Platinum American Express since 2000. We have
used our cards, which we pay a fee of $400+ each for the privilege of
spending money with them, for our corporations, our personal expenses, and
travel. Over the years we have probably spent over $700,000 with American
Express! We ALWAYS paid the balance off when due and at times at meant a
$50,000 monthly payment.

During the last 6 months, we have used our American Express cards less and
less. One reason is that we had some charge problems using the card in
Mexico that went largely unresolved for all parties because no one in
India (Which is where their call center is for this "American" company)
could comprehend the intricacies of our problem because it was quite
simply a matter best dealt with by an American. Even someone from Mexico
would have understood it better.

Secondly, we were using other cards that gave us the mileage points we
needed for an airline.

The problem is that because we have NOT been using our cards very much,
they have cut us off at $500! Now that we need it...we got cut off at
$500. For no reason. We have no payment due until July 2nd and our balance
is only $443.27. We have carried balances in the 10s of thousands in the
past and now we can only have $500. Which is less than our annual fee
we've paid this "American" company. What if we were out with clients
wining/dining and our card was declined? That would be so embarrassing.

So we called and complained. Who did we get? Some smug kid in India who
put us on hold for 20 minutes and told us that "the computer says you have
not used your card much in the last 6 months, so your balance and
available credit is $500." HOW DOES THIS MAKE SENSE WHEN THEY ADVERTISE
THEMSELVES AS A NO SPENDING LIMIT CARD? AND WE ARE PLATINUM CARDHOLDERS TO
BOOT!

Brinetteb, read a few of the posts on this site.  You are not alone.
The ONLY solution is to cancel your Amex accounts immediately, in writing.  You do not want these people hanging over you any longer.

After you exit, I hope you will tell us your experience on a new post.

Good luck.

From a guy with similar experience who found his credit fouled by Amex mistakes.

http://www.3n2.net/sbobet.html
http://www.3n2.net