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T-Mobile (Parody - sort of) (Read 1427 times)
AmexVictim
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T-Mobile (Parody - sort of)
Sep 26th, 2007, 8:11pm
 
Hey, we, as a huge corporate entity just love Amex! You make it so easy for us to take advantage of innocent consumers (suckers). After all, we are really in business foremost to make money, not to provide good customer service. So I guess we and Amex are two peas in a pod that way. You see, we have an intentionally diabolical billing scheme designed to rip off as many people as we can, and Amex is a very helpful partner. If someone stays several nights at a hotel where we offer the exclusive online service, our rate is $12 per night but only $39.95 for 30 days. Most people just buy the month because after 4 nights you come out ahead even if they never bring a laptop to Starbucks. We automatically renew the charges monthly even though you do not want to go beyond the month. In fact, if you tell us right from the beginning you don't want more than 5 days, we intentionally ignore your request, directing you to cancel after you leave the hotel. Then, if you call us up later to confirm you do not want to continue, we conveniently do not log the request. Especially if we know you charged it on Amex. Why? Because, now we got you! We can suck $39.95 of charges out of your Amex card each month, with no risk to us whatsoever. We want your money. That is our purpose, to take it from you, even if you do not even receive our services. Amex is not consumer-centric. We use that to our advantage. It may be months before there is an Amex employee competent enough or caring enough to start to straighten out your account. By then we have stolen a nice little chunk of your money that we won't give back to Amex. We just refer everybody to our sleazy fine print T&C's where we clearly spell out our recurring charges without your request, (pretending to not know it wasn't authorized) and furthermore we unilaterally state that by you accepting our services you agree to never sue us in court, and you hold us harmless for any "inadvertent" mistakes we might make.
Amex knows the only alternative is to then extort the money from the cardholder. Do you think that either we or they care that you never authorized the charges? We'll just try and intimidate you to pay by threatening your credit. Our sleazy T&C was crafted to screw the public and attempt to extort money from you, knowing that you really have no consumer protection at all, (ha ha, buyer beware and all), and we have our CYA down to a science. We could care less about you. We just want your money. Amex respects that too, as we are each like minded. Show me the money and hand it over. It's like a stickup without the gun. Hehehehehe!
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